Shipping Policy\nLast updated: 29 June 2026\n\n1. Processing Time\nOrders are processed within 1-3 business days after payment confirmation. Custom/personalised items may take 2-4 business days for production.\n\n2. Delivery Times\n- UK: 3-5 working days (Free)\n- EU: 5-10 working days (£8.00)\n- Rest of World: 7-14 working days (£15.00)\n\nTimes are estimates from dispatch, not from order date.\n\n3. Tracking\nAll orders include tracking information sent to your email when dispatched.\n\n4. Customs & Duties\nInternational orders may be subject to import duties, taxes, and customs fees. These are the customer’s responsibility and are not included in our shipping charges.\n\n5. Address\nWe ship to the address provided at checkout. Please double-check your address — we cannot be held responsible for deliveries to incorrect addresses.\n\n6. Missing Packages\nIf your tracking shows delivered but you haven’t received it, contact the carrier first. If unresolved, contact us within 7 days and we’ll investigate.\n