Privacy Policy
Privacy Policy\nLast updated: 29 June 2026\n\n1. Introduction\nPrintGiftz.com (“we”, “our”, “us”) is operated by Tristen Enterprises, a UK-based sole trader. We respect your privacy and are committed to protecting your personal data.\n\n2. What Data We Collect\n- Name, email address, shipping address, billing address\n- Payment information (processed securely by Stripe — we never store card details)\n- Product customisation data (uploaded images, text, audio files)\n- Order history and preferences\n- Device and browser information (via cookies)\n\n3. How We Use Your Data\n- To fulfil your orders (print, pack, ship)\n- To communicate about your order (confirmation, shipping updates)\n- To provide customer support\n- To improve our products and website\n- To send marketing emails only if you opt in\n\n4. Data Sharing\nWe share your data only with:\n- Stripe (payment processing)\n- Print-on-demand fulfilment partners (Printify, Gelato — only what’s needed to print and ship your order)\n- UK Royal Mail / courier partners (shipping address only)\n\nWe never sell your personal data.\n\n5. Your Rights\nUnder UK GDPR, you have the right to:\n- Access your personal data\n- Correct inaccurate data\n- Delete your data (“right to be forgotten”)\n- Restrict processing\n- Data portability\n- Withdraw consent at any time\n\nExercise these rights by emailing: contact@tristenenterprises.com\n\n6. Data Retention\nWe keep your order data for 6 years (HMRC requirement). Marketing data is kept until you unsubscribe.\n\n7. Cookies\nWe use essential cookies for cart/checkout functionality and optional analytics cookies (you can opt out via cookie settings).\n\n8. Contact\nTristen Enterprises\nEmail: contact@tristenenterprises.com\n