Terms & Conditions

HomeTerms & Conditions

Terms & Conditions\nLast updated: 29 June 2026\n\n1. Agreement\nBy using PrintGiftz.com and placing an order, you agree to these Terms & Conditions.\n\n2. Products\nAll products are made to order using print-on-demand technology. Slight variations in colour, placement, and finish may occur between the digital preview and the physical product.\n\n3. Custom Products\nWhen you submit custom designs, text, or images:\n- You confirm you own the rights or have permission to use any uploaded content\n- You agree not to submit copyrighted, trademarked, or offensive material\n- We reserve the right to refuse orders containing inappropriate content\n\n4. Pricing\nAll prices are in GBP (£) and exclude delivery charges. Prices may change without notice but orders placed at a confirmed price will be honoured.\n\n5. Payment\nPayment is processed securely through Stripe. Full payment is taken at the time of ordering.\n\n6. Shipping\n- UK: Free standard shipping (3-5 working days)\n- EU: £8.00 standard shipping (5-10 working days)\n- Rest of World: £15.00 standard shipping (7-14 working days)\n- Delivery times are estimates, not guarantees\n- Customs duties and taxes for non-UK orders are the customer’s responsibility\n\n7. Returns & Refunds\nSee our dedicated Returns Policy.\n\n8. Intellectual Property\nAll product designs, website content, and branding are the property of Tristen Enterprises unless created by the customer through our customisation tools.\n\n9. Limitation of Liability\nWe are not liable for indirect or consequential loss arising from the use of our products or services. Our total liability is limited to the order value.\n\n10. Governing Law\nThese terms are governed by the laws of England and Wales.\n